Estimated Annual Wages of Cell Tower Technician

Repairing, installing, or maintaining mobile radio equipment, stationary and radio transmissions, transmission and receiver equipment and two-way radio systems used in cellular telecommunications, cellular broadband connections, land communications, land-land communications and used radio equipment and rescue vehicles. You can test and analyze network coverage.

Transmission tower climbers install and maintain skilled and sometimes dangerous work in telecommunications equipment, such as the construction of new towers. Specific tasks include reading blueprints, scaling poles, wings and power tools, and maintaining strict safety requirements at all times. There are also a number of documents that need to be completed, such as hazard audits, equipment inspections, and safety reports. In addition, a clean SIM is required because you frequently move between workplaces.

Although this is a dangerous job, it’s good to pay. Their average  cell tower tech salary is $ 44,250. According to the Bureau of Labor Statistics, 10% of the minimum wage is about $ 26,200 per year. The highest payouts earn over $ 67,000 a year. It is classified as $ 12.60 an hour in the lower class and $ 32.53 in the upper class every hour.

Responsibilities of Cell Phone Tower Technician

Performs repair installation or maintenance of Menara Cell technicians, two-way wireless communication systems used in transmission, broadcasting, mobile or fixed wireless devices and mobile communication, mobile broadband land-based communication, aircraft communication and ongoing wireless devices. Emergency vehicle. You can test and analyze your network coverage.

The cell phone tower technician must be able to work under pressure to meet project deadlines and respond to any type of network tower failure. A technician can be appointed to participate in a new tower construction project, disable an existing tower, or submit service requests. The ability to read plans and diagrams is important when defining project tasks, including installing or upgrading antennas, installing network cables, and using electronic test equipment to monitor tower operation.

Tower technology (unlike tower climbers) can cost between $ 10 and $ 15,000, depending on the difficulty of the job. Foremen earn about $ 40,000 a year and mechanical engineers working with structural engineering and others for $ 70,000 to $ 80,000 (but remember, this requires a vote). These are annual estimates, but climbers are often paid hourly.

Help Desk Analyst Job Details

what is a help desk analyst Importance:

The help desk is the task of accurately ascertaining the status of a system inquiry or trouble, and identifying and resolving the cause.

In addition to inquiries from our employees and corporations that provide services, we have a wide range of business activities such as user support for products, and we are the first contact with customers as an inquiry point.

Internal Help Desk:

First, the company's information system department responds to inquiries from its employees. help desk, which .

We respond to all inquiries from employees, such as how to use the in-house system, how to operate the screen, and how to use each Office. In addition, management and maintenance of in-house OA equipment, system user account management, PC setup and OS installation, infrastructure management such as servers and networks, etc. Is also diverse.

External Help Desk:

Next is the external help desk business. The main business is to respond to inquiries from general users using the services provided by the company.

In addition to responding to inquiries at the telephone center as the location of the call center, registering the contents of inquiries in the database, escalating major problems that can not be handled on the spot to related departments and taking countermeasures, such as taking measures Responsible for a series of tasks up to resolution.

Characteristics of Help Desk Analyst

helpdesk analyst is a term in English that literally means "help desk" and that refers to a customer service that seeks solutions, clarification on doubts and other requests for technical problems related to telephony, computers, information technology or still pre and post sales.

The help desk service centralizes the receipt of customer requests, which facilitates answers and problem solving. This service can be performed both within a company, and externally with the provision of services to users through a call center or event management system.

As it is a flexible service system, work can be carried out both in person and through communication systems, such as e-mail, telephone, forum and different other means of communication. New methods of providing services to users and customers are adopted by companies every year, such as service through smartphone applications for electronics manufacturers.

The help desk also receives several other denominations, such as SAC, Service Desk (which has a wider coverage than the help desk), Service Center and others, although there are some that have their own peculiarities in the relationship and customer service.

The professionals trained to answer customer requests are called help desk analysts or attendants and involve people from different areas, such as telemarketing attendants, company assistants and even employees of lan houses. Despite the countless areas, the objective is always to work on clarifying, maintaining and managing products and services.

Salary Discussion on Help Desk Support

Help desk support . How much money can you earn on this? 

• Help Desk Software ,
• Desk is the Service ,
• Career in the IT industry , help desk support salary

There is a misconception in the market that vacancies in support are intended exclusively for inexperienced students. Say, this is the first step, and the further career will develop in "dependence on ...". In practice, a good support specialist, such as a good tester, is a vocation. Here, career and salary growth are quite possible.
Market analysis from Help Desk developers.

Every day we communicate with dozens of people who provide service support and subscription services, it became interesting for us to figure out what the Russian job market is like in this part. What is “customer” and “technical” support? What is the difference? What are the "levels" of examination. Can I make money on it and how much? The answers of the first such study under the cat. If someone is too lazy to read, then the main important numbers and conclusions are at the very end of this publication.

A few important notes before reading.

• The official open reports of “personnel officers” in this part have not been updated for a long time - SuperJob has the latest data for 2013 (before that - for 2011), so we will rely on 2 sources: the mentioned “official” report and our own searches on the Yandex database. Work aggregating data from different personnel portals (as of July-August 2017).
• The above quantitative estimates (the share of vacancies, depending on experience, etc.) were carried out by the number of companies, and not ads. We believe that this did not affect accuracy, because the number of ads does not carry a semantic load: some companies place several ads to fill one vacancy, others one advertisement to hire a whole department. That is, we definitely did not make any additional error.
• In total, vacancies of 1,025 companies across Russia were considered, of which 930, when published, referred their proposals to the IT segment. Only 436 companies indicated salaries in announcements (394 from IT), however, it is not always clear from the announcement text whether the figure was published before or after tax (white or gray). Citing the figures in this article, we assumed that this is the income that the employee receives on hand . However, we will also dwell on the completion of this post in more detail on “multi-colored” salaries.

With a positive feedback from the community, we will try to do such reviews regularly, and we will use your comments as a source of initial data.